| If product is received damaged, defective or
has been incorrectly shipped, Warmrails Inc., accepts returns
of damaged, faulty or defective product for exchange. Call us
within 7 days of receipt, so we can discuss the most convenient
way to help with this. We will not exchange or refund any returns,
which have not been allocated a RGA (return goods authorization)
number.
if the reason for return is dissatisfaction or you have
simply changed your mind, contact the company who you
made the purchase from. In these cases, Warmrails can only
assist with information regarding product uses and specifications,
and are unable to provide any refund.
If you are dissatisfied with your Warmrail, you are probably
not operating it correctly. Refer to the FAQ
page on our website or call us toll free on 877 927 6724 so
we can help you. Office hours are Monday to Friday, 8.00 am
– 5.00 pm PST.
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